Frequently asked questions

Connect Salone is a directory that helps you find and connect with trusted businesses and service providers across Sierra Leone.

Yes. Browsing listings, searching, and contacting businesses is free for customers.

Open a listing to see the available contact options, such as calling or messaging on WhatsApp directly from the app.

Some listings carry a “Verified” badge after review. However, Connect Salone is a directory — please still use your own judgment before engaging any provider, as agreements are strictly between you and the business.

Yes. You can rate and review businesses you have genuinely used. Reviews must be honest and respectful.

If you grant permission, your approximate location is used only to show nearby businesses. You can change this anytime in your device settings.

Create an account and use the Register listing page to submit your business details and photos. Your listing goes live after review.

Our team reviews new listings and promotions before they go live. You can check the current state anytime on your listing status page.

Yes. You can add up to five photos when registering, and manage them later from the business portal or the mobile app.

Promotions let you feature your business more prominently in the app. You can start one from the Promote section. Each promotion is reviewed before going live.

Yes. Your Connect Salone account works on both the mobile app and the business portal, with one business listing per account.

You can manage your listing details and photos from the business portal or the app. For removal or other help, contact us at support@connectsalone.com.