Terms of Service

Welcome to Connect Salone ("Connect Salone", "we", "us", or "our"), a service directory connecting customers with businesses across Sierra Leone. By accessing or using our mobile app or website (together, the "Service"), you agree to these Terms of Service. If you do not agree, please do not use the Service.

1. Who can use Connect Salone

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. By using the Service you confirm that the information you provide is accurate and that you are responsible for activity on your account.

2. Accounts

You are responsible for keeping your login credentials secure and for all activity under your account. Notify us immediately at support@connectsalone.com if you suspect unauthorized use. You may use the same account on both the Connect Salone mobile app and the business portal.

3. For customers

• Listings are provided by third-party businesses. Connect Salone is a directory and does not provide the listed services itself.
• We do not guarantee the quality, safety, legality, or availability of any business or service. Always use your own judgment before engaging a provider.
• Any agreement, booking, payment, or dispute is strictly between you and the business.
• Reviews and ratings you submit must be honest, based on genuine experiences, and must not be abusive, defamatory, or misleading.

4. For businesses

• You may only list a business you are authorized to represent, and all information you provide (name, category, contact details, photos, and descriptions) must be accurate and lawful.
• You are responsible for the services you advertise and for honoring any offers or commitments shown in your listing or promotions.
• Listings and promotions are reviewed before going live. We may decline, suspend, or remove any listing or promotion that violates these terms or that we consider misleading, unlawful, or harmful.
• You grant Connect Salone a non-exclusive license to display the content and images you upload for the purpose of operating and promoting the directory.
• Paid promotions are subject to the price and duration shown at the time of purchase. Fees are non-refundable except where required by law or stated otherwise.

5. Content you upload

You retain ownership of the content you submit, but you confirm that you have the rights to share it and that it does not infringe anyone else's rights. You must not upload content that is illegal, hateful, deceptive, sexually explicit, or that violates the privacy or intellectual property of others.

6. Prohibited use

• Misrepresenting your identity or your business.
• Posting fake reviews or manipulating ratings.
• Attempting to disrupt, reverse engineer, or gain unauthorized access to the Service.
• Using the Service for fraud, spam, or any unlawful purpose.

7. Suspension and termination

We may suspend or terminate your access if you breach these terms or use the Service in a way that may harm Connect Salone, its users, or third parties. You may stop using the Service and delete your account at any time from the mobile app (Profile) or the web portal (Account), or by contacting us.

8. Disclaimers and liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Connect Salone is not liable for any indirect or consequential loss, or for any dealings between customers and businesses arising from use of the directory.

9. Changes to these terms

We may update these terms from time to time. We will update the "Last updated" date above and, where appropriate, notify you in the app or website. Continued use of the Service after changes means you accept the updated terms.

10. Contact

Questions about these terms? Email us at support@connectsalone.com.

This document is an initial template and should be reviewed by a qualified legal professional before publication.